{}
Shopping cart

FREE SHIPPING FROM ORDER VALUE

Do you want to add more eyelashes?

Data protection

Data Protection

Last Updated on 15 October, 2021

Our Privacy Policy

This Privacy Policy describes the practices and guidelines for collecting, saving and using information and data by CV Beauty by Céline Victor (the "Company") on the website www.cvbeauty.de (together with all subdomains together the "Website" or "Websites"). All references to the Company contained herein include parent companies, affiliated companies, employees and representatives. This Privacy Policy applies only to the Website and not to other websites that you may be able to access through the site. Each of these websites may have methods and policies for data acquisition, storage and use, which deviate significantly from this Privacy Policy. If you leave the Website via a link to another website, you will be subject to the privacy policy, terms of use and other guidelines for third parties that apply to this website, and you should read the directives of these third-party websites.

This Policy is valid from November 14th, 2020 on. If you have questions about this Privacy Policy, you can send us an email at https://www.cvbeauty.de/pages/contact.

The Information we Collect

The Company may collect two different types of information: personal data ("Personal Data") and non-personal data ("Non-personal Data"). PII and non-PII can be captured at any time when you access or use a company website, including this Website.

Personal data collected : To access the services offered on the Websites and to buy products, you may need to specify information that identify you individually (i.e. "PII"). PII can contain the following categories of information: (1) contact details (like name, postal address, email address and telephone number(s)); (2) financial data (such as your account or credit card number); and (3) demographic data (such as postal code and age). If you communicate with us by email, send messages to one of our chat groups, bulletin boards, forums or social media, or otherwise fill out online forms or surveys, the information provided may be collected under PII.

Non-personal data collected: We may automatically track and capture the following categories of information when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the site; and (4) types of web browsers used to access the Website (together "non-PII"). Non-personal data are anonymous information that do not personally identify you, but are helpful to improve your experience on the site.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Web Beacons

Pages on our Website may contain "Web Beacons" (also referred to as Internet tags, pixel tags and clear GIFs). With Web Beacons third parties can retrieve information, e. g. the IP address of the computer that downloads the page on which the Beacon is displayed, the URL of the page on which the Beacon is displayed, the time at which the Beacon page has been displayed, the type of browser used to view the page, and the information in cookies that have been set by third parties. We use log files to save the data collected via Web Beacons.

Cookie Information

A cookie is a small quantity of data that often contains an anonymous unique identifier sent by the computer of a website to your browser and stored on the hard disk of your computer. Cookies record information about your online settings. Cookies inform us about recurring visitors and whether we provide our customers with high-quality products and services. We may also use cookies to identify from which websites our recurring visitors are coming, so that we can place a higher amount of our online advertising on these websites and, if necessary, to pay our affiliated companies and other business partners. Each website may send its own cookie to your browser, if the settings of your browser allow it. In order to protect your privacy, however, your browser only allows a website to access the cookies that have already been sent to you, not on the cookies that you were sent to you to other pages. Many websites do this anytime a user visits their website to track online traffic flow.

You can set your browser so that it accepts all cookies, notify you when a cookie is utilized, or never receives cookies at any time. Each browser is different. Therefore, check the "Help" menu of your browser to find out how to change your cookie settings. For more information about cookies, visit http://www.aboutcookies.org. By blocking cookies, you may not be able to access specific products, services or Websites of the Company.

The Company does not use cookies or web beacons to collect personal information.

User Profiles

The company can aggregate PII, non-PII, log files, Web Beacons and cookie information to create a profile of a user or user of the site.

Use of Information

The Company may use all PII, non-PII, log file information, Web Beacon information, cookie information and/or user profiles submitted by you (together "User Information") for any legally allowed purpose at the sole discretion of the Company. The Company may use User Information to contact you in response to a request, to provide you with requested services, to draw your attention to changes to the services or functions, to provide you with requested information about the Company or its services and to provide you with the marketing materials of the Company (or their affiliates).

The Company may use cookie information (1) to match the cookie information of a user with survey information, (2) to track the surfing habits of a person and (3) to determine which areas of our websites are most frequently visited. This information helps the Company to better understand the online habits of users, so that the Company can adapt advertising and promotions to their users.

Our partners use this information to recognize you over time through different channels and platforms for advertising, analysis, attribution and reporting purposes. For example, our partners may provide you with an ad in your web browser based on a purchase that you have made in a physical retail store, or may can send you a personalized marketing email based on the fact that you have visited a specific website.

The Company may also sell, rent, license or lease User Information collected on this Website to third parties. If you do not want us to pass on your personal information to third parties, please send us an email to https://www.cvbeauty.de/pages/contact

The Company may also share User Information, including personal data, which were collected under the following circumstances: (1) after receipt of a properly authorized and authenticated regulatory information request; (2) in response to a subpoena or a court decision; (3) to comply with the relevant laws; (4) in response to a fraud investigation in relation to a particular customer; or (5) to protect the person or the assets of an employee of the Company or a third party.

Your telephone number or mobile phone number may be listed in an official registry. Do not call the registry. By registering and using this Website, you expressly grant the Company and each representative of the Company permission to contact you by phone, and you agree that such an action represents a request and/or request for the purposes of changed telemarketing according to sales rule (16 CFR § 310 ff.) and the Telephone Consumer Protection Act (47 USC § 227) in the applicable version. You agree to a relationship with the Company or the Companies.

Finally, the Company may decide in the future to sell, merge or otherwise reorganize its business. The Company reserves the right to transfer and disclose all user information, including personal data, under these circumstances. However, the data collected by the Company shall be subject to the same Privacy Policy which was in place before the change in terms and conditions, unless you agree to the new Privacy Policy. Please note the following opt-out procedures if you do not want us to pass on your information to other companies or organizations.

Interest-based Advertising

We may also pass on your non-personal data to advertisers and other third parties that may use it for advertising purposes, including third-party advertising on non-affiliated websites. Some of these ads may be personalized, which means that they should become relevant over time for you due to using information about your online activities on the Website or other websites. For example, anonymous information that has been collected on multiple websites may enable the advertising network to predict your preferences and show you advertising content that is likely to be of interest to you. Please note that we do not share any information that personally identifies you with third-party providers that create advertising on our behalf. Please visit the Network Advertising Initiative ("NAI") to find information about how to disable interest-based advertising by their members. General information about the NAI can be found at http://www.networkadvertising.org. The opt-out page can be found at http://www.networkadvertising.org/managing/opt_out.asp. You can also visit http://www.aboutads.info/consumers to learn more about interest-based advertising and disabling online behavioral ads, which are used by some or all participating companies.

Email Marketing

By submitting your email address to the Website, you expressly agree to receive emails from the Company, including affiliates of the Company, as well as receive advertising or offerings from third parties that are not related to the Company. Click on the "Unsubscribe" link contained in each e-mail to unsubscribe from receiving email messages from us, our affiliates, or other third parties. Please allow up to 10 business days to process your request. Please note that you may continue to receive transactional email messages in relation to your orders (e, g. order confirmation, etc.), even if you do not receive marketing emails from us. If you have questions or concerns about this provision, please contact us at https://www.cvbeauty.de/pages/contact.

Opt-out Policy

You can exercise your option to not receive any future communications from us by contacting us at: https://www.cvbeauty.de/pages/contact. Subscribers should be aware that the ability to opt out of emails of the Website logs does not automatically unsubscribe you from messages from our partners and other third parties. Please note that you may get more information from third parties to whom we have shared your information before you opt out. You have to contact any third party if you don't want to receive this third party information any longer.

You can request by phone or in writing that the Company no longer calls you and your name will be added to our "Call not" list. To be added to out "Call not" list, please contact us at:

EMP Strategies LLC

2701 Centerville Rd

Wilmington

Delaware, 19808

United States of America

Phone: +43720022249

You can also send an email to support@cvbeauty.de.

Privacy Complaints

If you believe that we have not complied with this Privacy Policy, please contact us at:

EMP Strategies LLC

2701 Centerville Rd

Wilmington

Delaware, 19808

United States of America

You can contact us per email at https://www.cvbeauty.de/pages/contact and explain in detail where the Privacy Policy was not adhered to. We will investigate your complaint promptly.

To Access or Change Your Information 

We strive to keep all personal information correct and complete. You always have full control over the information that we provide for you. You may change your personal information at any time and as often as necessary. You can also request the deletion of information. Information may be retained or exempted from deletion, if this is required by law or part of a fraud investigation or as described above in the use of information.

You can access your personal data and change it by writing to us at:

EMP Strategies LLC

2701 Centerville Rd

Wilmington

Delaware, 19808

United States of America

You can contact us via email at https://www.cvbeauty.de/pages/contact.

Special Notification for California Residents

As described in this Privacy Policy, we may provide your personal data from time to time to third parties for their marketing purposes. According to Californian law, persons residing in California can request certain information about our disclosure of personal data to third parties for direct marketing purposes. If you are based in California and want to submit such a request, please send your request in writing to EMP Strategies LLC, 2701 Centerville RD, Wilmington, 19808, Delaware, USA. If you do not want us to pass on your personal information to third parties, you can disable this transfer of information by sending us an email at https://www.cvbeauty.de/pages/contact. In accordance with California Civil Code Sec. 1789.3, users residing in California have the right to know that they may submit complaints to the California Consumer Protection Ministry, 1625 North Market Blvd., Suite N112, Sacramento, CA 95834; or by telephone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov.

Links to Other Pages

As mentioned above, we provide links to other websites for your convenience and information. These websites may have third-party website guidelines. We recommend that you check them if you visit linked websites. The Company rejects any responsibility for the accuracy or content of information on third party websites that are linked to or linked to Websites of the Company. The company rejects any responsibility for the safety of information (including, but not limited to credit cards and other personal data), which you provide to third parties. The Company reserves the right to block at any time and at its sole discretion links to third party websites without prior notice in a technological or another manner.

In order to offer you the payment methods of Klarna, it may be that we pass on your personal data in the form of contact and order data to Klarna during the check-out process, so that Klarna can check if you are elegible for the payment methods of Klarna or Klarna can tailor their payment methods to you. Your transmitted personal data will be processed in accordance with the Klarna privacy policy.

Safety

In order to prevent unauthorized access, to ensure data accuracy and to ensure the correct use of information, we have set up physical, electronic and administrative procedures to protect and secure the information collected. Although we make arrangements for the protection of your data, 100% secure data transmissions cannot be guaranteed via the internet.

Changes to this Privacy Policy

If we change this Privacy Policy, updates will be published in this Privacy Policy. If the personal data of the users are used differently than advised at the time of acquisition, we will notify users by email. Users have the choice if are allowed to use their information differently or not.